In every election, thousands of mail-in ballots are left uncounted because of an error or inconsistency that flags them as invalid (for instance, a signature doesn't match an ID the state has on file). In an effort to make sure every vote is counted, state and party officials try to track these people down in order to rectify those mistakes, and this is referred to as ballot curing. Often times, volunteers are needed to reach out to these voters and urge them to "cure" their ballots. That's where you come in.
Different states have different ballot curing deadlines, but some are just days after the election -- which means time is of the essence.
